Withdrawing cash abroad

If you are planning to use your Visa Debit card in overseas cash machines you may experience some disruption to service. 48 hours before you travel, please telephone us on 0345 602 6200 and we can take steps to minimise any possible disruption to service.

This is necessary to protect our clients from increasing fraudulent activity at overseas cash machines.

Please note that there is no requirement to telephone us if you only plan to use your Visa Debit card in shops, in a bank abroad or at a Bureau de Change.

We always advise clients to have a range of payment options when travelling abroad. For maximum convenience you should take your debit and credit card and a small amount of currency and travellers cheques when travelling abroad. If you wish to discuss your options please call us on 0345 602 6200.