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The St. James's Place Bank Account is available only through members of the St. James's Place Partnership. A St. James's Place Partner will facilitate the opening of your St. James's Place Bank Account and can advise you on the Bank's products.

If you are not a St. James's Place client and wish to open a St. James's Place Bank Account, please telephone: 0800 013 8137 between 9am and 5pm Monday to Friday. Your details will be referred to an appropriate St. James's Place Partner (specifically for advice relating to the products and services offered by St. James's Place Bank) who will then contact you.

If you are already a St. James's Place client and wish to open a St. James's Place Bank Account, please contact your Partner directly.

Mortgage, Savings and Current Account

To speak to one of our Client Service Consultants regarding your Mortgage, Savings or Current Account (available from 8am to 8pm, Monday to Friday and from 9am to 6pm on Saturday and Sunday),
please call  0845 602 6200 (if you are overseas, please call +0044 1506 593004).

If you have a St. James's Place Bank Account and have registered for online banking you can send us a secure email using St. James's Place Bank Messaging.

You can also write to us at:
St. James's Place Bank
Administration Centre
P.O. Box 17317
Edinburgh
EH12 1AZ

Credit Card

To service your credit card log in or call  08456 08 08 12.

To change any of your personal details, set up an additional card holder or discuss any communication from us, please log in or call  08456 08 08 12.

If you are having problems registering, logging on or need to reset your password or security code, please call  08456 08 08 12.

You can also write to us at:
Card Services
Pitreavie Business Park
Queensferry Road
Dunfermline
FIFE
KY99 4BS

It is no longer possible to apply for a St. James's Place Bank credit card.

Lost or Stolen
If your credit card has been lost or stolen, please call 08456 08 08 12
If your debit card has been lost or stolen, please call 0845 606 0262 (if you are overseas, please call +0044 1506 593004).

Call charges

Calls to 0845 numbers from BT landlines will cost no more than 2p per minute, plus a 7p connection fee. Calls to 0800 numbers from BT landlines are free. The price of calls through other phone companies and from mobile phones will vary. The call price is correct at September 2008.

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